Minimum online order value: Ksh 1,000

Terms and Conditions - Eastleigh Mattresses Ltd

Terms and Conditions

Eastleigh Mattresses Ltd

Welcome to Eastleigh Mattresses Ltd ("Eastmatt," "we," "our," or "us"). By accessing or using our website (https://www.eastmatt.com) and related services (collectively, the "Services"), you agree to comply with and be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please refrain from using our Services.

To use our Services, you must be at least 18 years old or have the consent of a parent or guardian. By using our Services, you represent and warrant that you meet these eligibility requirements.

You may be required to create an account to access certain features of our Services. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Eastmatt offers a variety of products for purchase through our Services. All products are subject to availability, and we reserve the right to limit quantities or discontinue products at any time without notice. We strive to display product information, including pricing and availability, as accurately as possible. However, errors may occur, and we do not guarantee that all information is accurate and/or current.

Prices for products are listed in Kenyan Shillings (KES) and are subject to change without notice. We accept various payment methods, including credit/debit cards and mobile payments (e.g., M-Pesa). By providing payment information, you represent and warrant that you are authorized to use the chosen payment method and authorize us to charge the total amount of your order.

After placing an order, you will receive an acknowledgment email confirming receipt of your order. This email is only an acknowledgment and does not constitute acceptance of your order. A contract between us for the purchase of products will not be formed until your payment has been approved and we have debited your payment method.

We offer delivery services within designated areas. Delivery times are estimates and may vary due to unforeseen circumstances. We are not liable for delays beyond our control. Delivery charges, if applicable, will be displayed at checkout.

If you are not satisfied with a product purchased through our Services, you may return it in accordance with our Return Policy. Please refer to our Return Policy for detailed information on the return process and conditions.

All content included in our Services, such as text, graphics, logos, images, and software, is the property of Eastmatt or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

You agree not to use our Services for any unlawful purpose or in any way that could harm, disable, overburden, or impair our operations. Prohibited activities include, but are not limited to:
  • Engaging in fraudulent activities.
  • Transmitting viruses or malicious code.
  • Harvesting or collecting personal information of other users.
  • Interfering with the security features of our Services.

To the fullest extent permitted by law, Eastmatt shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Services. Our total liability to you for any claim arising from or related to our Services is limited to the amount you paid for the product(s) in question.

You agree to indemnify and hold harmless Eastmatt, its affiliates, officers, agents, and employees from any claim or demand, including reasonable attorneys' fees, arising out of your breach of these Terms or your violation of any law or the rights of a third party.

Your use of our Services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our Services, you consent to the practices described in the Privacy Policy.

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our Services after such changes constitutes your acceptance of the new Terms.

These Terms are governed by and construed in accordance with the laws of the Republic of Kenya. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the Kenyan courts.

If you have any questions or concerns about these Terms, please contact us at:
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.