EastMatt

Eastleigh Mattresses Ltd ("Eastmatt," "we," "our," or "us") is committed to safeguarding the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with us through our physical stores, website (https://www.eastmatt.com), mobile applications, or other services (collectively, the "Services").

We may collect and process the following types of information:

Personal Identification Information: This includes your name, email address, phone number, postal address, and other identifiers when you register on our website, subscribe to our newsletter, or make purchases.
Payment Information: Details necessary to process payments, such as credit/debit card numbers or mobile payment details (e.g., M-Pesa).
Technical Data: Information such as IP address, browser type, operating system, device information, and browsing behavior collected through cookies and similar technologies.
Purchase History: Records of products you have purchased or viewed.
Location Data: If you use our mobile application, we may collect geolocation information to enhance your shopping experience.
Communication Records: Copies of your correspondence with us, including emails, chat messages, and call recordings.

We use the collected information for various purposes, including:

To Provide and Improve Services: Processing transactions, managing your account, and enhancing our product offerings.
Communication: Sending order confirmations, updates, promotional materials, and responding to inquiries.
Personalization: Tailoring content and advertisements to your preferences.
Analytics: Understanding user behavior to improve our website and services.
Security: Protecting against fraud and ensuring the security of our systems.
Legal Compliance: Complying with legal obligations and responding to legal processes.

We process your personal data under the following legal basis:

Consent: Where you have provided consent, such as for receiving marketing communications. You can withdraw your consent at any time.
Contractual Necessity: To perform a contract with you or to take steps at your request before entering into a contract.
Legitimate Interests: For our legitimate interests, such as improving our services, unless overridden by your rights.
Legal Obligation: To comply with legal obligations to which we are subject.

We may share your information with:

Service Providers: Third-party vendors who assist in payment processing, delivery services, marketing, and IT support.
Legal Obligations: When required by law or to protect our rights and property.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
Affiliates: Within our corporate family to provide joint content and services.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements.

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: Request a copy of the information we hold about you.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request the deletion of your personal information.
Objection: Object to the processing of your data for certain purposes.
Withdrawal of Consent: If we are processing your information based on consent, you can withdraw it at any time.

To exercise these rights, please contact us using the information provided below.

Our website uses cookies and similar technologies to enhance user experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings.

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we shall delete such information promptly.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

BUCKETS

COOKWARE

CUPS & MUGS

CUTLERY

GLASSWARE

MELAMINE

PLATE &BOWLS

PLATER & BOWLS

TABLE WARE

TABLEWARE

THERMOWARE

WATER BOTTLE

AIR CONDITIONING

BATTERIES/TORCH

BLENDER

BURNERS(TABLE TOP)

COOKERS

DECORDER & ACCESSORIES

DISHWASHER

DISPENSER

ELECTRICAL FITTINGS

FRIDGES

IRON BOXES

KETTLE

LIGHTING

MICROWAVES & OVENS

OTHER SMALL APPLIANCES

SOUND SYSTEM

TELEVISION

WASHING MACHINE

BREAKFAST CEREALS/ BISCUITS

CAKES/BREAD/SCONES

CEREAL KORNA

CEREAL SPAGHETI & NOODLES

CEREAL, SPAGHETI & NOODLES

COLD BEVERAGES

CONDIMENTS

CONFECTIONERY & ICECREAMS

COOK/FATS & OIL

DAIRY

DENTAL CARE

FLOUR/BAKING/CAKE MIX

HOT BEVERAGES

INFANT FOOD

SNACKS

SPREADS

SUGAR/GLUCOSE

BAKERY

BUTCHERY

DELI

FRUITS

MEAT &

MEAT & MEAT PRODUCTS

MEAT PRODUCTS

VEGETABLES & FRUITS

BEDROOM FURNITURE

KITCHEN CABINET

LIVING ROOM FURNITURE

OFFICE FURNITURE

OUTDOOR FURNITURE

BICYCLES & TYRE

CAR CARE

DISPOSABLE

FACE MASK

GENERAL

HAIR CARE

HAIR CARE

HOMECARE/DECO

HOUSEHOLD ACCESSORIES

LUGGAGE

PACKAGING

SPORTS

STATIONERY

TOWEL

TOWELS

TOYS

BABY ACCESSORIES

BEDDINGS & LINEN

BRUSH & BROOMS

CARPET/DOORMAT